What are the key responsibilities of this role?

You'll assist in managing IT service delivery and support, ensuring adherence to service level agreements.

What qualifications do I need?

A degree in IT or a related field, and some experience in IT service management.

Is the position remote, onsite, or hybrid?

This is a hybrid role, allowing you to work both remotely and onsite.

What is the salary range?

The salary range for this position is INR 30,000 to INR 50,000 per month.

How can I apply for this job?

Applications can be submitted through our website or via job portals.

TE

Junior IT Service Manager - Ahmedabad | Tech Innovations

Tech Innovations

Tech Innovations is looking for a Junior IT Service Manager to assist in managing IT services and ensure high-quality support for our clients. This contract position offers a hybrid work environment and the chance to grow your career in IT service management.

Ahmedabad, Gujarat

Contract Hybrid

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INR 30,000 - INR 50,000/month 1.0-3.0 yrs experience

Job Description

Tech Innovations, a leading technology solutions provider in Ahmedabad, is seeking a motivated and detail-oriented Junior IT Service Manager to join our dynamic team. In this role, you will play a crucial part in assisting with the management of IT services, ensuring that our clients receive the highest quality support. This position is ideal for individuals looking to develop their careers in IT service management within a supportive and innovative environment.

As a Junior IT Service Manager, you will collaborate closely with senior management and various teams to ensure seamless service delivery and client satisfaction. You will be responsible for monitoring service performance, identifying areas for improvement, and implementing effective solutions. Your role will involve engaging with clients to understand their needs, providing timely updates on service status, and assisting in troubleshooting issues as they arise.

This contract position offers a hybrid work environment, allowing you to balance remote work with in-office collaboration. At Tech Innovations, we value growth and development, and you will have opportunities to enhance your

Key Responsibilities

Support IT service management processes.
Assist in incident management and resolution.
Collaborate with teams to improve service delivery.
Monitor service performance metrics.

Qualifications

Bachelor's degree in Information Technology.
1-3 years of experience in IT support or service management.
Familiarity with ITIL practices is a plus.

Skills

Required

Strong problem-solving skills. Excellent customer service abilities. Effective communication skills.

Good to Have

Knowledge of service management tools. Background in project management.

Benefits & Perks

Work-from-home flexibility.
Access to training and certifications.
Dynamic work culture.

Interested in this role?

Apply now and take the next step in your career

Apply for this Position