What are the working hours for this position?

This role offers flexible hours, allowing you to work around your schedule.

What tools will I need to perform the job?

A computer with internet access and familiarity with basic IT support tools will be required.

Is there room for growth in this role?

Yes, we encourage professional development and growth within the company.

TE

Junior IT Support Specialist - Mumbai | Tech Solutions Ltd.

Tech Solutions Ltd.

Tech Solutions Ltd. is looking for a Junior IT Support Specialist to join our team. This part-time remote position is ideal for recent graduates or those looking to gain experience in IT support.

Mumbai, Maharashtra

Part time Remote

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INR 15,000 - INR 25,000/month 0.0-2.0 yrs experience

Job Description

Tech Solutions Ltd., a leading provider of innovative technology solutions, is seeking a dedicated Junior IT Support Specialist to join our dynamic team in Mumbai. This part-time remote position is perfect for recent graduates or individuals eager to kickstart their careers in IT support. As a Junior IT Support Specialist, you will play a crucial role in assisting our clients with their technical issues, ensuring smooth operations and customer satisfaction.

In this role, you will be responsible for troubleshooting hardware and software problems, providing timely support via phone, email, and chat. You will work closely with our senior IT staff to resolve issues and improve our service delivery. This position offers a fantastic opportunity to learn from experienced professionals and gain hands-on experience in a fast-paced environment.

Additionally, you will assist in maintaining IT documentation, updating user accounts, and participating in various IT projects. We value proactive problem solvers who are eager to learn and adapt to new challenges. If you are passionate about technology and customer service, this role will provide you with the foundational

Key Responsibilities

Provide technical support to users
Assist in troubleshooting hardware and software issues
Maintain IT documentation
Set up and configure new devices

Qualifications

Basic understanding of IT systems
Strong problem-solving skills
Excellent communication skills

Skills

Required

Technical troubleshooting Customer service skills Basic knowledge of networking

Good to Have

Familiarity with Windows and Mac operating systems Experience with remote support tools

Benefits & Perks

Work from home
Flexible scheduling
Opportunities for skill development

Interested in this role?

Apply now and take the next step in your career

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